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Franni Ferrero
Profile Pages More
Franni
Last updated: 5/7/2013
Franni Ferrero
Regular Membership
Profile Link: http://www.ivaa.org/member/frannif
Professional Information
Very Virtual
Business Solutions Specialist
Palm Desert
California
United States
505 453-3706 (Phone)
815 301-9322 (Fax)
Personal Information
Visit My Website »
Additional Information
Education/Experience
Graduate of AssistU's certification program.

Over 30 years experience as an employee/contractor (as a technical writer, trainer, instructional designer, and project manager) for such companies as Disney Imagineering, ARCO, TRW, Toshiba America, Magellan Systems, Sprint, Intuit, and buy.com.
More Information
I started Very Virtual in May 2006 and am currently in the process of redesigning my business to make more use of my over 30 years experience as a technical writer, trainer, instructional designer, and project manager.

Some of my accomplishments include:

- Department project leader for 20+ complex projects completed within the designated time frames and budgets. As an example, a two-year, 13-system application implementation, in which I managed four teams developing training materials/programs for 600+ employees.
- Designed and wrote two company newsletters distributed to a worldwide audience of 900+ readers.
- Participated in a company-wide project to analyze, document, and implement business processes to ensure ISO9000 certification.
- Effectively analyzed, organized, documented, and presented training information in over 30 different subjects for 15+ clients/employers, including Disney Imagineering, ARCO, TRW, Toshiba America, Magellan Systems, Sprint, Intuit, and buy.com.
- Planned and executed a budget of $3.8 million to within 2% of my original projection.
- Provided training/supervision for Sprint’s 13-week, 18-student technical support classes, including taking live calls.

I currently have openings for long-term and project clients.
Calendar

5/27/2013
IVAA Monday Coffee Chat

5/30/2013
Lunch 'N' Learn Series - "What to Include on your Website for your VA Business"

6/3/2013
IVAA Monday Coffee Chat

6/5/2013
New Member Orientation

6/10/2013
IVAA Monday Coffee Chat

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