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See all CVA Designees
CVA Exam
About the Examination
The IVAA Certified Virtual Assistant (CVA) Examination for Virtual Assistants evaluates the Virtual Assistant's skills and expertise in areas vital to a professional VA practice. The applicant must demonstrate their knowledge and skill level in the following subjects:
- Word Processing
- Bookkeeping / Accounting
- Data Management
- Web Design and/or Graphic Design
- Writing and Editing
- Miscellaneous
In addition, the applicant must pass the following required tests to be considered a candidate for the IVAA CVA designation:
- Ethics Check
(The Ethics Check exam must be taken PRIOR to signing up
to take the CVA examination)
- Digital Literacy
(The Digital Literacy exam is part of the CVA
examination and will be issued first. A passing grade is
required to proceed on to the elective exams.)
Questions are formatted as either multiple-choice, case studies followed by a series of true-or-false or multiple-choice statements, or scale-rating scenarios.
(i.e., "Never"; "Almost Never"; "Seldom"; etc.).
The Process
Part I:
Important Note:
Upon application, the applicant must already have passed
the Ethics Check exam.
Upon receipt of the application, the applicant
will be issued the Digital Literacy exam. The applicant
must pass this test before the other tests will be
administered.
Part II:
The applicant will then select 3 categories from the
following subject list, choosing one test from each
selected category.
- Word Processing
-
Word
97 Standard
- Word 2000 Standard
- Word 2002 Standard
- Word 2003 Standard
- Word 2007 Standard
-
WordPerfect 2000 Standard
- WordPerfect 7 Standard
- WordPerfect 8 Standard
- WordPerfect 12 Standard
- Bookkeeping / Accounting
- Data Management
-
Access 97 Standard
- Access 2000 Standard
- Access 2002 Standard
- Access 2003 Standard
- Access 2007 Standard
- PowerPoint 2007 Standard
-
Lotus 1-2-3 for DOS Standard
- Lotus 1-2-3 Millennium
Standard
-
Lotus 1-2-3 97 Standard
-
Excel
97 Standard
- Excel 2000 Standard
- Excel 2002 Standard
- Excel 2003 Standard
- Excel 2007 Standard
- Outlook 2007 Standard
- Web Design and/or Graphic Design
- Writing and Editing
- Miscellaneous
-
Internet Explorer 5.0 Standard
-
Internet Explorer 6.0 Standard
- Netscape Navigator 4.5
Standard
- Windows 2000 - Standard
- Windows Vista - Standard
The applicant gets 2 retakes for any failed portion of the CVA. This also includes the mandatory Digital Literacy exam. Therefore, the applicant gets 3 attempts at each exam before failing the CVA. For each retake, the same elective exam(s) must be taken.
The applicant must take all portions of the exam within thirty (30) days from the date of application.
Certification Eligibility
Any regular IVAA member in good standing for a minimum of ninety (90) days prior to requesting the exam and upon payment of the required fee may take the exam.
Examination Fees (US Funds)
The cost to take the CVA Exam is $120.00.
Should an applicant fail any portion of the CVA exam on the first attempt, a maximum of two (2) retakes will be available at $30.00 per test. Examinees must wait a minimum of 30 days but not more than 3 months to apply for a retake exam. Should the examinee fail to pass the two retake exams, the examinee will need to reapply for the CVA Exam again at full price. Applicants who have passed the Digital Literacy exam, but fail the additional exams, will retain the Digital Literacy pass grade.
Note:
Exam fees are non-refundable.
**IMPORTANT**
Hotmail accounts are not compatible with our testing system.
If you are using Hotmail, please use a different email account to access and take the exams.
Exam must be taken within 30 days of receiving login information. Login accounts expire after 30 days, and examinees must re-register and re-pay to receive a new login account and password. Please evaluate your upcoming calendar to ensure your schedule will accommodate this timeframe.
The IVAA CVA Exam is available EXCLUSIVELY for IVAA Members.
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