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See all CRESS Member Designees
See all Non-Member CRESS Designees
CRESS Exam
About the Examination
The IVAA Real Estate Support Specialist™
Examination for Virtual Assistants assesses the Virtual Assistant's
competencies in areas that are key when supporting real estate
professionals, including: Legally Permissible Activities by
Unlicensed Assistants
Questions are formatted as either
multiple-choice, case studies followed by a series of true-or-false
or multiple-choice statements, or scale-rating scenarios (i.e.,
"Never"; "Almost Never"; "Seldom"; etc.).
Note: The Real Estate Support Specialist™
Examination is available to all Virtual Assistants -- IVAA
membership is not required, nor does membership status affect
scoring in any way.
CRESS Study Topics
The Process
All examinees must review and agree to adhere to
the
Standards of Practice for Certified Real Estate Support
Specialists™. Failure to agree disallows registration for the
examination.
The VA registers to take the examination and pays the examination
fee via the secure online form. Within seven business days, the
examinee will receive an email containing links to the URL for the
online examination and a single-use UserID and password that will
allow access to that page.
Scores are automatically forwarded to our review staff when the
examinee completes the examination. Those who receive a passing
score will be contacted via email within seven business days with
their Certified Real Estate Support Specialist verification number,
the URL where they may pick up their icon, and acknowledgment of
their addition to the Directory of IVAA Certified Real Estate
Support Specialists™.
Those who do not pass on their first attempt will be contacted via
email within seven business days with instructions for retaking the
examination.
Structure and Administration
The Real Estate Support Specialist™ Examination
is designed to take approximately one hour to complete and must be
taken in one sitting. If the examinee fails the examination, the
examination may be re-taken at a discounted fee. You must wait 30
days before registering to re-take the exam.
The examinee's responses are submitted electronically (online) and
scored automatically shortly thereafter. A report containing the
total score and a passed/failed result is issued by return email to
the examinee.
Those who pass the examination will be issued a IVAA Certified Real
Estate Support Specialist™ icon for their website and identification
number certifying that they have received a passing score, and their
names will be entered in the Directory of IVAA Certified Real Estate
Support Specialists™.
Scoring - Pass/Fail
The Real Estate Support Specialist Examination is
made up of fifty (50) questions.
Answer values:
+5 Correct
0 Incorrect
+1 Don't Know -- I would have to research further
Perfect score (100%) = 250 points. Examinees must
receive a score of at least 77% to pass the examination and receive
IVAA Certified Real Estate Support Specialist™ status.
Should an examinee not pass the exam on the first attempt, two
retakes shall be available at 50% of the original exam price.
Examinees must wait a minimum of 30 days but not more than 3 months
to apply for a retake exam.
Examination Fees (US Funds)
First Exam
IVAA Member: $45.00
Non-Member $70.00
Retake Exam
IVAA Member: $22.50
Non-Member $35.00
Note: Fees are non-refundable.
**IMPORTANT**
Hotmail accounts are not compatible with our
testing system. If you are using Hotmail, please use a different
email account to access and take the exams.
Exam must be taken within 30 days of receiving login information.
Login accounts expire after 30 days, and examinees must re-register
and re-pay to receive a new login account and password. Please
evaluate your upcoming calendar to ensure your schedule will
accommodate this timeframe.
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