EthicsCheck Member Designees

First Exam
IVAA Member:	$45.00
Non-Member:	$70.00
Retake Exam *
IVAA Member:	$22.50
Non-Member	$35.00

* For second and third attempts only.

EthicsCheck Exam

About the Examination

The EthicsCheck Examination for Virtual Assistants assesses the Virtual Assistant's business ethics competencies in key areas, including:

• Billing Issues
• Conflicts of Interest
• Privacy and Confidentiality
• Ability to Perform the Work

Questions are formatted as either multiple-choice, case studies followed by a series of true-or-false or multiple-choice statements, or scale-rating scenarios (i.e., "Never"; "Almost Never"; "Seldom"; etc.).

Please review our "Frequently Asked Questions" for more information on exam content.

Note: The EthicsCheck Examination is available to all Virtual Assistants -- IVAA membership is not required, nor does membership status affect scoring in any way.

An EthicsCheck Study Guide is available for download here. The EthicsCheck Study Guide was written by Jeannine Clontz, approved in September 2006, and provides basic information about the focus of the examination.

Jeannine Clontz, owner of Accurate Business Services, specializes in Realtor support although she provides support to clients in all industries. Jeannine's passion and research in the area of business ethics has led to a speaking and writing career on the subject. She has written articles on business ethics for the IVAACast in 2003/2004, and speaks on business ethics nationwide. Clontz holds many industry specific certifications and designations, and served as the President of the International Virtual Assistants Association in 2005-2006.

The Process

All examinees must review and agree to adhere to the Code of Ethics for EthicsChecked Virtual Assistants. Failure to agree disallows registration for the examination.

The VA registers for a UserID and password and pays the examination fee via the secure online form. Within seven business days, the examinee will receive the URL for the online examination and a single-use password that will allow access to the page.

Scores are automatically forwarded to the EthicsCheck Center when the examinee completes the examination. The examinee will be notified via email of their results.

Those who receive a passing score will be contacted via email within seven business days with their EthicsChecked verification number, the URL where they may pick up their Trustmark Seal, and acknowledgment of their addition to the Directory of EthicsChecked Virtual Assistants.

Those who do not pass the EthicsCheck exam on their first attempt will be contacted via email within seven business days with instructions for retaking the examination.

Scoring - Pass/Fail

The EthicsCheck Examination is made up of forty-three (43) questions.

Answer values:

• +1 Correct
• 0 Incorrect or Don't Know -- I would have to research further

Perfect score (100%) = 43 points. Examinees must receive a score of at least 77% to pass the examination and receive the EthicsChecked Trustmark seal.

Should an examinee not pass the exam on the first attempt, two retakes shall be available at 50% of the original exam price. Examinees must wait a minimum of 30 days but not more than 3 months to apply for a retake exam.

Examination Fees (US Funds)

First Exam
IVAA Member:	$45.00
Non-Member:	$70.00
Retake Exam *
IVAA Member:	$22.50
Non-Member	$35.00

Note: Fees are non-refundable.

**IMPORTANT**

Hotmail accounts are not compatible with our testing system. If you are using Hotmail, please use a different email account to access and take the exams.

Exam must be taken within 30 days of receiving login information. Login accounts expire after 30 days, and examinees must re-register and re-pay to receive a new login account and password. Please evaluate your upcoming calendar to ensure your schedule will accommodate this timeframe.