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Ethics Check

See a list of our EthicsCheck™ Designees: EthicsCheck Member Designees

First Exam
IVAA Member: $50.00
Non-Member: $90.00
Retake Exam *
IVAA Member: $25.00
Non-Member $45.00

Note: Exams fees are non-refundable.

* For second and third attempts only.

EthicsCheck™ Exam

About the Examination

The EthicsCheck™ Examination for Virtual Assistants assesses the Virtual Assistant's business ethics competencies in key areas, including:

  • Billing Issues
  • Conflicts of Interest
  • Privacy and Confidentiality
  • Ability to Perform the Work

Questions are formatted as either multiple-choice, case studies followed by a series of true-or-false or multiple-choice statements, or scale-rating scenarios (i.e., "Never"; "Almost Never"; "Seldom"; etc.).

Note: The EthicsCheck™ Examination is available to all Virtual Assistants -- IVAA membership is not required, nor does membership status affect scoring in any way.

EthicsCheck™ Study Guide

An EthicsCheck™ Study Guide is available for download here. The EthicsCheck™ Study Guide was written by Jeannine Clontz and updated in 2011, and provides basic information about the focus of the examination.

Jeannine Clontz (profile), owner of Accurate Business Services, specializes in marketing and social media support, training, and consulting to Realtors, speakers, coaches, authors and consultants, although she provides support to clients in all industries. Jeannine’s passion and research in the area of business ethics has led to a speaking and writing career on the subject. She speaks on business ethics internationally and coaches start-up and established virtual assistants in ethics and business related topics. Clontz holds three of IVAA’s designations, the CVA, EthicsCheck™, and CRESS, as well as other industry and niche related certifications.

The Process

All examinees must review and agree to adhere to the Code of Ethics for Virtual Assistants. Failure to agree disallows registration for the examination.

The VA purchases the Ethics Check exam via the shopping cart. Within seven business days, the examinee will receive the login information for the online examination.

Scores are automatically forwarded to our review staff when the examinee completes the examination.

Those who receive a passing score will be contacted via email within seven business days with their EthicsCheck™ verification number, the EthicsCheck™ logo. Additionally, IVAA members who earn the EthicsCheck™ certification will be added to the IVAA Directory of EthicsCheck™ Virtual Assistants.

Those who do not pass the EthicsCheck™ exam on their first attempt will be contacted via email within seven business days with instructions for retaking the examination.

Scoring - Pass/Fail

The EthicsCheck™ Examination is made up of thirty-five (35) questions.

Answer values:

  • +1 Correct
  • 0 Incorrect or Don't Know -- I would have to research further

Examinees must receive a score of at least 77% to pass the examination and receive the EthicsChecked Trustmark seal.

Should an examinee not pass the exam on the first attempt, two retakes shall be available at 50% of the original exam price. Examinees must wait a minimum of 30 days but not more than 3 months to apply for a retake exam.

Examination Fees (US Funds)

First Exam
IVAA Member: $50.00
Non-Member: $90.00
Retake Exam *
IVAA Member: $25.00
Non-Member $45.00

Note: Fees are non-refundable.


Hotmail accounts are not compatible with our testing system. If you are using Hotmail, please use a different email account to access and take the exams.

Exam must be taken within 30 days of receiving login information. Login accounts expire after 30 days, and examinees must re-register and re-pay to receive a new login account and password. Please evaluate your upcoming calendar to ensure your schedule will accommodate this timeframe.


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