CRESS Member Designees
Examination Fees (US Funds)
| First Exam |
|
|
|
| IVAA Member: | $45.00 |
 |
| Non-Member: |
$70.00 |
| |
|
|
|
| Retake Exam * |
|
|
|
| IVAA Member: |
$22.50 |
|
| Non-Member | $35.00 |
| | | |
* For second and third attempts only.
Note: Fees are non-refundable
CRESS Exam
About the Examination
The IVAA Real Estate Support Specialist Examination for Virtual Assistants assesses the Virtual Assistant's competencies in areas that are key when supporting real estate professionals, including: Legally Permissible Activities by Unlicensed Assistants
- Real Estate Industry Terminology
- Privacy and Confidentiality
- Business Ethics
- Conflicts of Interest.
Questions are formatted as either multiple-choice, case studies followed by a series of true-or-false or multiple-choice statements, or scale-rating scenarios (i.e., "Never"; "Almost Never"; "Seldom"; etc.).
Note:The Real Estate Support Specialist Examination is available to all Virtual Assistants -- IVAA membership is not required, nor does membership status affect scoring in any way.
CRESS Study Topics
The Process
All examinees must review and agree to adhere to the Standards of Practice for Certified Real Estate Support Specialists. Failure to agree disallows registration for the examination.
The VA registers to take the examination and pays the examination fee via the secure online form. Within seven business days, the examinee will receive an email containing links to the URL for the online examination and a single-use UserID and password that will allow access to that page.
Scores are automatically forwarded to our review staff when the examinee completes the examination. Those who receive a passing score will be contacted via email within seven business days with their Certified Real Estate Support Specialist verification number, the URL where they may pick up their icon, and acknowledgment of their addition to the Directory of IVAA Certified Real Estate Support Specialists.
Those who do not pass on their first attempt will be contacted via email within seven business days with instructions for retaking the examination.
Structure and Administration
The Real Estate Support Specialist Examination is designed to take approximately one hour to complete and must be taken in one sitting. If the examinee fails the examination, the examination may be re-taken at a discounted fee. You must wait 30 days before registering to re-take the exam.
The examinee's responses are submitted electronically (online) and scored automatically shortly thereafter. A report containing the total score and a passed/failed result is issued by return email to the examinee.
Those who pass the examination will be issued a IVAA Certified Real Estate Support Specialist icon for their website and identification number certifying that they have received a passing score, and their names will be entered in the Directory of IVAA Certified Real Estate Support Specialists.
Scoring - Pass/Fail
The Real Estate Support Specialist Examination is made up of fifty (50) questions.
Answer values:
- +1 Correct
- 0 Incorrect or Don't Know -- I would have to research further
Perfect score (100%) = 50 points. Examinees must receive a score of at least 77% to pass the examination and receive IVAA Certified Real Estate Support Specialist status.
Should an examinee not pass the exam on the first attempt, two retakes shall be available at 50% of the original exam price. Examinees must wait a minimum of 30 days but not more than 3 months to apply for a retake exam.
Examination Fees (US Funds)
| First Exam | | | |
| IVAA Member: |
$45.00 |
|
| Non-Member: |
$70.00 |
| |
|
|
|
| Retake Exam * |
|
|
|
| IVAA Member: |
$22.50 |
|
| Non-Member | $35.00 |
| | | |
* Only if you have failed the first time.
Note: Fees are non-refundable
**IMPORTANT**
Hotmail accounts are not compatible with our testing system. If you are using Hotmail, please use a different email account to access and take the exams.
Exam must be taken within 30 days of receiving login information. Login accounts expire after 30 days, and examinees must re-register and re-pay to receive a new login account and password. Please evaluate your upcoming calendar to ensure your schedule will accommodate this timeframe.
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