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IVAA Terms of Service

IVAA Terms of Service

Welcome to the IVAA Websites from the International Virtual Assistants Association, an online presence and community for the non-profit organization dedicated to the professional education and development of members of the Virtual Assistance profession, and to educating the public on the role and function of the Virtual Assistant. The IVAA Websites, including but not limited to www.ivaa.org, www.ivaaforum.org, www.vasummit.org, http://live.vasummit.org, http://online.vasummit.org, www.ivaacast.org, and the services available at therein, are operated by the International Virtual Assistants Association ("IVAA"), a Nevada non-profit organization. By using the IVAA Websites at ivaa.org, www.ivaaforum.org, www.vasummit.org, http://live.vasummit.org, http://online.vasummit.org, www.ivaacast.org ("the Websites" or "Websites"), you agree to be bound by these terms of service. In addition, if you wish to become an IVAA Member, and access IVAA and Websites Member Services ("the Services"), you must read this Terms of Service Agreement ("the Agreement"), and indicate your acceptance of the terms of the Agreement by following the instructions on the registration page, and checking the box on that page indicating that you have read the Agreement, and agree to its terms.

Some sections of the Agreement modify very important rights. In those sections, the text is written in all capital letters. As you review the Agreement, please pay particular attention to those sections in all capital letters.

1. This Agreement

The following sections describe the basic parameters of the Agreement, including requirements for eligibility to use the Websites and the Services, modification of the Agreement, termination of the Agreement, and how IVAA gives notice of changes to the Agreement. The Agreement was last modified on August 5, 2009.

1.1. The Agreement Generally

This Terms of Service Agreement ("the Agreement") sets forth the legally binding terms for your use of the Websites and the Services. By using the Websites, you agree to be bound by the Agreement, whether you are a "Visitor", which means that you are simply viewing the Websites with an internet browser or other software, or you are a "Member", meaning you have registered with IVAA for one or more of the IVAA Services. The term "User" refers to both Visitors and Members. You are only authorized to use the Websites, whether such use is intentional or not, if you agree to abide by the Agreement and all other applicable laws. Please read the Agreement carefully and save it. If you do not agree with it, you should leave the Websites immediately, and should not return to the Websites in the future.

1.2. Eligibility

You must be eighteen (18) years old or older to use the Websites, register as a Member, or access any of the Services. Use of the Websites, and use of any of the IVAA services, is void where it is prohibited. By agreeing to these terms, you represent that you are eighteen (18) years old or older, have the right, authority, and capacity to enter into the Agreement, and to abide by all of the terms and conditions of the Agreement.

1.3. Modification of the Agreement

IVAA may modify the Agreement from time to time and such modification will be effective upon posting on the Websites. You agree to be bound to any changes to the Agreement when you use the Websites after any such modification is posted. It is important that you review the Agreement regularly to ensure you are aware of any changes. The current version of the Agreement can always be viewed and printed at http://www.ivaa.org/terms/terms.aspx.

1.4. Termination of the Agreement

You agree that IVAA may, without prior notice and at IVAA’s sole discretion, immediately terminate your IVAA account and access to the Websites. Cause for such termination may include, but is not limited to:

  1. (a) breaches or violations of the Agreement or other incorporated agreements or guidelines;
  2. (b) requests by law enforcement or other government agencies;
  3. (c) at your request;
  4. (d) discontinuance or material modification to the Websites or any portion thereof;
  5. (e) unexpected technical or security issues or problems;
  6. (f) extended periods of account inactivity;
  7. (g) your engagement in fraudulent or illegal activities, whether related to your use of the Websites or not; or
  8. (h) nonpayment of any fees owed by you in connection with the Websites or the Services.

If IVAA terminates your Membership, IVAA may take the following actions:

  • (a) removal of access to all offerings within the Websites or the Services;
  • (b) deletion of your password and all related information, files and Content
    associated with or inside your account; and
  • (c) barring of further use of the Websites or the Services.

IVAA’s failure to take one of these actions is not a waiver of its right to terminate your account and does not constitute a decision that your account is not terminated. Further, you agree that IVAA will make the decision to terminate your account at IVAA’s sole discretion, and that IVAA will not be liable to you or to any third party for any damages resulting from termination of your account, or loss of access to the Websites.

1.5. Notices

IVAA may provide you with notices, including those regarding changes to the Agreement, at IVAA’s sole discretion, in any manner IVAA decides, including, but not limited to, posting to the Websites, email or regular mail.

2. Your Obligations

As a part of your acceptance of the Agreement, and in consideration for IVAA providing continued access to the Services or the Websites, you have certain obligations. These include, but are not limited to, the obligations described in this section.

2.1. Your Registration Obligations

In consideration of your use of the Websites or the Services, you represent that you are of legal age to form a binding contract and are not barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Websites registration form (the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or IVAA has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, IVAA has the right to suspend or terminate your account and refuse any and all current or future use of the Websites (or any portion thereof). By using the Websites, you represent and warrant that you have the right, authority, and capacity to enter into the Agreement and will abide by the terms and conditions of the Agreement.

2.2. Member Account, Password, and Security

Should you apply to become a Member of the Websites, meaning you are granted access to the Services, you will receive a password and account designation upon completing the registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. By applying for membership, in addition to your consent to abide by the other terms of the Agreement, you expressly agree to:

  • (a) immediately notify IVAA of any unauthorized use of your password or account or any other breach of security, and
  • (b) ensure that you exit from your account at the end of each session. IVAA cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

IVAA may charge a fee for Membership in or access to the Websites or the Services as it deems appropriate. Such fee shall be non-refundable.

2.3. Bandwidth Limitations

You understand that you will use only a reasonable amount of "bandwidth," that is, that you are responsible for ensuring that the amount of data transmitted between third-parties and the IVAA Websites for the purposes of viewing Content that you control will remain within a reasonable limit. IVAA will set that limit at its sole discretion. IVAA may take any action it deems necessary to cure usage of an unreasonable amount of bandwidth, including, but not limited to, removing access to Content causing unreasonable bandwidth usage, either temporarily or permanently; temporarily or permanently suspending your Member account; or terminating the Agreement.

2.4. Member Provided Content

You understand that all user submitted information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not IVAA, are entirely responsible for all Content that you transmit or make available via the Websites. IVAA does not control the Content posted via the Websites and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Websites, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will IVAA be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content transmitted otherwise made available via the Websites.

2.5. Member Conduct

You agree that you will not use the Websites to:

  • (a) transmit or make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;
  • (b) harm minors in any way;
  • (c) impersonate any person or entity, including, but not limited to, an IVAA official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity;
  • (d) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Websites;
  • (e) transmit or make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
  • (f) transmit or make available any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
  • (g) transmit or make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation, except in those areas (such as shopping) that are designated for such purpose;
  • (h) transmit or make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • (i) disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other Users of the Websites are able to type, or otherwise act in a manner that negatively affects other Users' ability to engage in real time exchanges;
  • (j) interfere with or disrupt the Websites or servers or networks connected to the Websites, or disobey any requirements, procedures, policies or regulations of networks connected to the Websites;
  • (k) intentionally or unintentionally violate any applicable local, state, national or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including, without limitation, the New York Stock Exchange, the American Stock Exchange or the NASDAQ, and any regulations having the force of law;
  • (l) provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by the United States government as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act;
  • (m) "stalk" or otherwise harass another; or
  • (n) collect or store personal data about other Users in connection with the prohibited conduct and activities set forth in paragraphs a through m above.

2.6. No Resale of Services

You agree not to reproduce, duplicate, copy, sell, trade, resell, or exploit for any commercial purpose, any portion of the Websites, use of the Websites, or access to the Websites.

2.7 IVAA Forms Library

IVAA may make available to visitors or Members, certain sample forms, documents, or templates via the IVAA forms library. IVAA assumes no responsibility for any losses incurred as a result of the use of the forms. IVAA also does not endorse any particular form. These documents are meant for example purposes only. Any legal agreement should be reviewed by a qualified attorney for enforcement.

2.8 Other IVAA services

IVAA may make available to visitors or Members, other services via the Websites, including but not limited to forums, discussion boards, job postings, membership directories, and the like. IVAA assumes no responsibility for any losses incurred as a result of the use of the forms. IVAA also does not endorse any content posted on such a service by IVAA or by another user.

3. IVAA’s Intellectual Property

IVAA owns certain valuable intellectual property included in the Websites. The following describes your license to use that intellectual property, and your obligations to use it in accordance with that license.

3.1. Ownership of the Information

This Websites contains information, text, software, photos, video, graphics, music, sounds, and other material (called "Materials") that are protected by copyrights, trademarks, trade secrets, patents or other proprietary rights (called "Intellectual Property Rights"). These Intellectual Property Rights are valid and protected in all forms, media and technologies existing now or developed later. All right, title, and interest in these Materials, with the sole exception of any Member provided Content, belong solely and exclusively to IVAA.

3.2. Use of the Information and Materials on the Websites

Except as you may be expressly permitted by the Agreement, you may not use, modify, adapt, reformat, download, upload, post, reproduce, broadcast, publish, display, perform, transfer or redistribute any Materials in any form, format or media or by means of any technology without obtaining the prior written authorization of IVAA, and any other owner of the Intellectual Property Rights in such Materials.
You must have prior written permission from IVAA to reproduce Materials from the Websites. If you reproduce Materials from the Websites, you must preserve any copyright, trademark or other notices contained in or associated with the Materials. This means, among other things, that if the specific Material you are reproducing does not contain the relevant notices that appear on the Websites, you must go to the place on the Websites where such notices appear and copy them into the Materials you are reproducing.

3.3. IVAA's Copyrights and Trademarks

All copyrights and copyrightable materials which are part of IVAA that are not Member Content, including without limitation, the IVAA logos, designs, text, graphics, pictures, photos, files, software, applications, code, hidden text, databases and other files and the selection and arrangement thereof are COPYRIGHT © 2009 IVAA. ALL RIGHTS RESERVED.

International Virtual Assistants Association®, IVAAsm, YOUR WORLDWIDE CONNECTION TO VIRTUAL PROFESSIONALS®, ETHICSCHECK®, VA SUMMIT®, and the IVAA logo are trademarks of IVAA and may not be copied, imitated or used, in whole or in part, without the prior written permission of IVAA.

4. Services

IVAA offers certain services to its Members. These sections describe those services, and IVAA’s policy for changing those services.

4.1. Description Of The Services

IVAA provides Users with access to a rich collection of resources through the Websites, including various communications tools, forums, message boards, search services and personalized Content. The IVAA Websites is an internet page designed to be accessed through the use of software such as Microsoft Internet Explorer, Firefox, Safari, Opera, or other "web browsers." Services provided through the Websites and the Content of the Websites could include inaccuracies, typographical errors or other errors. We make no commitment, nor have any obligation, to update information or material on the Websites. You should not rely upon any information on the Websites in making business, financial, personal or other decisions. Furthermore, IVAA does not sanction or approve the opinions of Visitors, Members or third parties expressed on the Websites or on web sites linked to the Websites. You understand and agree that the Websites is provided "AS-IS" and that IVAA assumes no responsibility for any un-timeliness in delivery, deletion of, mis-delivery of or failure to store any User communications or personalization settings.

4.2. Modifications To Services

IVAA reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Websites (or any part thereof) with or without notice. You agree that IVAA shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Websites.

5. Content

As part of the IVAA services, IVAA may allow you to post your own text, images, files, music or videos ("Content") to the Websites or to transmit Content to other Visitors, Members, or third-parties. These sections govern the posting or transmission of your Content.

5.1. Content Submitted or Made Available for Inclusion in the IVAA Websites

By submitting Content to the Websites, you acknowledge:

  • (a) You own all intellectual property rights in such Content, or have license to use
    the intellectual property rights in such Content, including, but not limited to, any
    copyright, trademark, patent or trade secret information submitted to the Websites.
  • (b) You alone shall defend any proceeding regarding the ownership of, usage of
    or rights to such Content, at your own expense.

IVAA does not claim ownership of, or any right in, Content you submit to or make available for inclusion in the Websites. However, with respect to such Content, you grant IVAA the following worldwide, royalty-free, and non-exclusive license, as applicable:

  • (a) With respect to text, photographs, graphics, audio or video you submit or make
    available for inclusion on publicly accessible areas of the Websites, the license
    to use, distribute, reproduce, modify, adapt, publicly perform and
    publicly display such Content on the Websites solely for the purpose for which
    such Content was submitted or made available. This license exists only for
    as long as you elect to continue to include such Content on the Websites,
    and will terminate at the time you remove, or IVAA removes such Content from the Websites.
  • (b) With respect to all other Content, the perpetual, irrevocable and unrestricted
    license to use, distribute, reproduce, modify, adapt, publish, translate, publicly
    perform and publicly display such Content and to incorporate such Content
    into other works in any format or medium now known or later developed.

For the purposes of this section, "publicly accessible" areas of the Websites are those areas of the Websites that IVAA, at its sole discretion, intends to be viewable to Visitors as well as to Members.

5.2. Removal of Content

You agree that IVAA has the right, but not the obligation, in its sole discretion to pre-screen, move, or remove any Content that violates the terms of the Agreement, any Content that violates any of IVAA’ intellectual property rights, or a third-party's intellectual property rights; or any other Content, without limitation, that is available via the Websites.

5.3. IVAA’s transmission and processing of your Content

You understand that the technical processing and transmission of the Websites and the Services, including User generated Content, may involve

  • (a) transmissions over various networks; and
  • (b) changes to conform and adapt to technical requirements of connecting
    networks or devices. You understand that the Websites and software embodied
    within the Websites may include security components that permit digital
    materials to be protected, and that use of these materials is subject to usage
    rules set by IVAA and/or Content providers who provide Content to the
    Websites. You may not attempt to override or circumvent any of the usage rules
    embedded into the Websites. Any unauthorized reproduction, publication, further
    distribution or public exhibition of the materials provided on the Websites, in
    whole or in part, is strictly prohibited.

6. Claims of Copyright or Trademark Infringement

This section describes the way in which IVAA resolves claims of copyright or trademark infringement involving actions by Members.

6.1. Notice and Procedure for Infringement Claims

IVAA respects the intellectual property of others, and we ask our Users to do the same. IVAA may, in appropriate circumstances and at its discretion, disable or terminate the accounts of Users who may repeatedly infringe others' intellectual property rights. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide IVAA’s Copyright Agent the following information:

  • (a) an electronic or physical signature of the person authorized to act on behalf of
    the owner of the copyright or other intellectual property interest;
  • (b) a description of the copyrighted work or other intellectual property that you
    claim has been infringed;
  • (c) a description of where the material that you claim is infringing is located on
    the site;
  • (d) your address, telephone number, and email address;
  • (e) your statement that you have a good faith belief that the disputed use is not
    authorized by the copyright owner, its agent, or the law;
  • (f) your statement, made under penalty of perjury, that the above information in
    your Notice is accurate and that you are the copyright or intellectual
    property owner or authorized to act on the copyright or intellectual property
    owner's behalf.

IVAA’s Agent for Notice of claims of copyright or other intellectual property infringement can be reached as follows:

By mail:
International Virtual Assistants Association
Attn: Copyright Agent
2360 Corporate Circle, Suite 400
Henderson, NV 89074

By Web:
Contact Us

6.2. Counter Notice and Procedure

If material you have posted on the IVAA Websites been removed pursuant to the Notice and Infringement process described above in section 6.1, and you believe that that material is not infringing, or that your use of the material is by permission of the copyright owner or in accordance with law, you may send a counter-notice to the Copyright Agent containing the following information:

  • (a) your physical or electronic signature;
  • (b) identification of the content that has been removed or to which access
    has been disabled and the location at which the content appeared before
    it was removed or disabled;
  • (c) a statement that you have a good faith belief that the content was removed or
    disabled as a result of mistake or a misidentification of the content; and
  • (d) Your name, address, telephone number, and e-mail address.

If IVAA’s Copyright Agent receives a counter-notice, IVAA may send a copy of the counter-notice to the original complaining party informing that party that IVAA may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider or Member, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at IVAA’s sole discretion.

7. Privacy

IVAA takes the privacy of our Members' information very seriously. This section describes the privacy policy, and some important limitations to it.

7.1. The IVAA Privacy Policy

Registration Data and certain other information about you, known as "Personally Identifiable Information," is subject to our Privacy Policy. By using the Websites, you represent that you have read that Privacy Policy and that you have accepted its terms. You understand that through your use of the Websites you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by IVAA, its affiliates and under certain circumstances, commercial partners. The IVAA Privacy Policy can be viewed and printed at http://www.IVAA.org/terms/privacy.aspx.

7.2. Special monitions for International Use

Recognizing the global nature of the Internet, you agree to comply with all rules regarding online conduct specific to any geographic location in which you use the Websites. You also agree to comply with any applicable United States export rules that may govern the geographic location in which you use the Websites.

7.3. Limitation on the Privacy of Your Registration Data and Content

You agree that IVAA may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:

  • (a) comply with legal process;
  • (b) enforce the AgreeAdment;
  • (c) respond to claims that any Content violates the rights of third parties;
  • (d) respond to your requests for customer service; or
  • (e) protect the rights, property or personal safety of IVAA, its Users and
    the public.

8. Your Relationship with Third Parties

You may enter into relationships with third parties through the Websites or the Services, either with other Visitors to or Members of the IVAA community, advertisers, or third-parties located through links on the IVAA site. IVAA is not responsible for the actions of third parties. This section notifies you of those limitations.

8.1. Dealings with Advertisers or Third Parties

You agree that IVAA is not liable for any damage incurred as the result of any correspondence or dealing between you and a third party found through your use of the Websites. You agree that IVAA is not liable for any damage incurred as the result of the presence of any advertiser or Member on the Websites.

8.2. Dealings with Preferred Partners

IVAA may from time to time provide suggested vendors in its Preferred Partners program. You agree that IVAA is not liable for any damage incurred as the result of any correspondence or dealing between you and a Preferred Party found through your use of the Websites. You agree that IVAA is not liable for any damage incurred as the result of the presence of any advertiser or Member on the Websites.

8.3. Member Disputes

You agree that you are solely responsible for your interactions with other Members. IVAA has no obligation to monitor disputes between you and other Members. However, IVAA reserves the right to monitor disputes between you and other Members, and to take any action that IVAA feels may be appropriate at our sole discretion, consistent with the terms of the Agreement.

8.4. Member Interactions and Physical Meetings

Through the IVAA service we may provide tools that enable our Users to arrange physical meetings at venues that may include, but are not limited to, public parks, private homes, or private enterprise. We do not supervise these meetings, and are not involved in any way with the actions of any individuals at these meetings. We have no control over the identity or actions of the individuals who are present at these meetings. We ask that you exercise caution and good judgment when attending these meetings.

Because IVAA does not supervise or control physical meetings or interactions between Members and other persons or companies, and because IVAA is not involved in any way with physical transportation to or from physical meetings or interactions, nor with the actions of any individuals at these meetings, IVAA cannot guarantee the true identity, age, or nationality of Users of the IVAA services. IVAA has very limited control, if any, over the quality, safety, morality, legality, truthfulness or accuracy of various aspects of the IVAA services.

Therefore, IVAA IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM INTERACTIONS BETWEEN OR AMONG MEMBERS AND THIRD PARTIES, ARISING OUT OF OR RELATED TO INTERACTIONS BETWEEN OR AMONG MEMBERS, ARISING OUT OF OR RELATED TO OUR RESOLUTION OF DISPUTES BETWEEN OR AMONG MEMBERS, OR ARISING OUT OF OR RELATED TO YOUR TRANSPORTATION TO A MEETING WITH ANY MEMBER OR THIRD PARTY.

You further waive any and all rights and benefits otherwise conferred by any statutory or non-statutory law of any jurisdiction that would purport to limit the scope of a release or waiver. You waive and relinquish all rights and benefits which you have or may have under Section 1542 of the Civil Code of the State of California or any similar provision of the statutory or non-statutory law of any other jurisdiction (including without limitation the states of Missouri, Delaware and Pennsylvania) to the full extent that you may lawfully waive all such rights and benefits.

8.5. Links

IVAA, Visitors, Members or third parties may provide links from the Websites to other World Wide Web sites or resources. Because IVAA has no control over such sites and resources, you agree that IVAA is not responsible for the availability of such external sites or resources, including those of Preferred Partners, and you agree that IVAA does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such other sites or resources. You further agree that IVAA is not liable, directly or indirectly, for any damage or loss caused by or in connection with the use of or reliance on any such Content, goods or services associated with any such site or resource.

8.6 Requests for Proposals submitted via IVAA and the Websites

IVAA may make available, to visitors or Members, a procedure for submitting a request to locate products and services from virtual assistants (“RFPs”). IVAA is not liable for any damage incurred as the result of any correspondence or dealing between you and any contact provided via an RFP. You agree that IVAA is not liable for any damage incurred as the result of the actions or inactions of any RFP service provider.

9. Disclaimers and Limitations

This section includes important disclaimers and limitations on IVAA’s liability.

9.1. Disclaimer of Warranties

THIS SECTION IS EXTREMELY IMPORTANT. PLEASE READ IT CAREFULLY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND INFORMATION ON THE IVAA WEBSITES ARE PROVIDED ENTIRELY "AS IS," WITHOUT ANY WARRANTY WHATSOEVER, AND ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE HEREBY EXPRESSLY DISCLAIMED, AND YOU HEREBY WAIVE ALL SUCH WARRANTIES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, YOU OBTAIN FROM IVAA OR THROUGH OR FROM THE IVAA WEBSITES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

9.2. Limitation of Liability

THIS SECTION IS EXTREMELY IMPORTANT. PLEASE READ IT CAREFULLY

IN NO EVENT SHALL IVAA, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, SUBCONTRACTORS, SUPPLIERS, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS OR ASSIGNS BE LIABLE TO ANY PARTY FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR OTHER INDIRECT (INCLUDING WITHOUT LIMITATION, COST OF COVER) DAMAGES, LOSS OR INJURY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR ANY SERVICES, CONTENT OR OTHER MATERIALS PROVIDED OR AVAILABLE HEREUNDER, OR USE OF ANY OTHER LINKS OR LINKED WEBSITES, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER SUCH DAMAGES ARISE IN CONTRACT, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), STRICT LIABILITY OR OTHER LEGAL BASIS NOW OR HEREAFTER KNOWN. THE TERM "DAMAGES" INCLUDES, WITHOUT LIMITATION, ATTORNEYS FEES, LOST PROFITS, PHYSICAL AND/OR PERSONAL INJURY, BUSINESS INTERRUPTION, AND LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM. YOU AGREE AND ACKNOWLEDGE THE ECONOMIC TERMS OF THIS AGREEMENT FAIRLY AND EQUITABLY REFLECT THE FOREGOING ALLOCATION OF RISK AND SUCH ALLOCATION OF RISK IS A MATERIAL INDUCEMENT FOR US TO MAKE AVAILABLE TO YOU OUR SERVICES, WEB SITE AND OTHER CONTENT AND MATERIALS.

IVAA IS NOT RESPONSIBLE FOR THE CONDUCT OF ANY MEMBER OR OTHER USER OF THE WEBSITES. IVAA IS NOT RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM ANYONE'S USE OF THE WEBSITES OR THE SERVICE, ANY CONTENT POSTED ON THE WEBSITES OR TRANSMITTED TO MEMBERS OR OTHER USERS, OR ANY INTERACTIONS BETWEEN OR AMONG MEMBERS OR OTHER USERS OF THE WEBSITES, WHETHER ONLINE OR OFFLINE.

9.3. Indemnification

You agree to indemnify and defend IVAA and its subsidiaries, affiliates, officers, agents, employees, partners, licensors and licensees from any claim or demand, including attorney's fees and costs, made by any third party due to or arising out of your use of the Websites, your connection with the Websites, or your violation of the Agreement.

9.4. No Third Party Beneficiaries

You agree that, except as otherwise expressly provided herein, the Agreement does not confer and is not intended to confer any rights or remedies upon any person other than you.

9.5. Non-Transferability and No Right of Survivorship

You agree that your right to access the Websites through a Membership is non-transferable and any rights to your Membership or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, a Member’s account may be terminated and all contents permanently deleted.

9.6. Assumption of Risk

You agree that you must evaluate and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by IVAA or submitted to the IVAA Websites.

10. Dispute Resolution

This section contains agreements regarding how you and IVAA will resolve disputes between you, including a clause mandating Arbitration in any dispute, and a clause waiving your rights to pursue a class action against IVAA, or a class arbitration against IVAA.

10.1. Arbitration

You and IVAA each agree to submit to binding arbitration in the event of a dispute, controversy or claim (each, a "Claim") arising out of or in connection with these Terms of Service, the Privacy Policy, your or IVAA’ rights and obligations under these Terms of Service or the Privacy Policy, the Site, the use of the Site, or the services or products that may be provided by, through, or in connection with the Site.

To the extent you have in any manner violated or threatened to violate IVAA’ intellectual property rights, however, IVAA may seek injunctive or other appropriate relief in any state or federal court in the state of Nevada, and you consent to exclusive jurisdiction and venue in such court.

The arbitration will be held in Nevada before one arbitrator on an individual basis and not as a class action. You expressly waive any right you may have to arbitrate a dispute as a class action. You also expressly waive your right to a jury trial. You may select one of the following arbitration organizations and its applicable rules: the National Arbitration Forum, Box 50191, Minneapolis, MN 55405-0191 (www.arb-forum.com), or JAMS, Two Embarcadero Center Suite 1100 San Francisco, CA 94111 (www.jamsadr.com).

If you fail to select an arbitration organization within 30 days after notice from IVAA, IVAA may select the organization. You may obtain a copy of the rules of each organization by contacting the organization. In the event that any Claim cannot be submitted to binding arbitration pursuant to the rules of any such organization, such event shall not affect the enforceability of this clause so long as the Claim may be submitted to binding arbitration with one of the organizations. You and IVAA shall agree on one arbitrator to conduct the arbitration and the arbitrator shall be selected pursuant to the applicable rules. Each party shall be responsible for its own attorney, expert and other fees, unless such fees are awarded by the arbitrator to the prevailing party.

10.2. Arbitration Final

The arbitrator's award is final and binding on all parties. The Federal Arbitration Act (9 U.S.C. $1 et seq.), and not any state law concerning arbitration, governs all arbitration under this clause. Any court having jurisdiction may enter judgment on the arbitrator's award. If any part of this clause, other than waivers of class action rights, is deemed or found to be unenforceable for any reason, the remainder shall remain enforceable. Notwithstanding anything to the contrary contained herein, if the waiver of class action rights contained herein is not enforceable as to any person or persons, the provisions of Section 11.2 of these Terms of Service shall apply to such person or persons only, and all other persons shall continue to be governed by the Arbitration Clause.

10.3. No Class Action

These Terms of Service provide that all Claims will be resolved by binding arbitration and not in court or by jury trial. IF A CLAIM IS ARBITRATED, YOU GIVE UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST THE COMPANY INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. WITHOUT LIMITATION, THIS INCLUDES GIVING UP YOUR RIGHTS TO BRING OR PARTICIPATE IN A CLASS ACTION AS SET FORTH IN ANY STATE STATUTE.

11. Governance

This section includes several important clauses governing the interpretation of the contract, where and under what law disputes may be adjudicated, and other important aspect of the governance of the Agreement.

11.1. Entire Agreement

This Agreement constitutes the final agreement between you and IVAA. It is the complete and exclusive expression of your agreement on the matters contained herein. All prior and contemporaneous negotiations and agreements between you and IVAA on matters contained in the Agreement are expressly merged into and superseded by the Agreement. The provisions of the Agreement may not be explained, supplemented or qualified through evidence of trade usage or a prior course of dealings. In entering into the Agreement, neither you nor IVAA has relied upon any statement, representation, warranty or agreement of the other party except for those expressly contained in the Agreement. THERE ARE NO CONDITIONS PRECEDENT TO THE EFFECTIVENESS OF THIS AGREEMENT, OTHER THAN THOSE EXPRESSLY STATED IN THIS AGREEMENT.

11.2. Choice of Law, Forum, and Venue

THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT GIVING EFFECT TO ITS CONFLICT OF LAWS PRINCIPLES, GOVERN ALL MATTERS ARISING OUT OF OR RELATED TO THIS AGREEMENT AND THE TRANSACTIONS IT CONTEMPLETES, INCLUDING, WITHOUT LIMITATION, ITS INTERPRETATION, CONSTRUCTION, PERFORMANCE, AND ENFORCEMENT.

You have agreed in Section 10 to submit to binding arbitration. However, if Section 10 is found not to have legal affect by any court with jurisdiction over the Agreement, jurisdiction over actions arising out of or related to the Agreement, and jurisdiction over IVAA, then if you bring a legal action or proceeding against IVAA arising out of or related to the Agreement, you agree that you may only bring such action or proceeding in the United States District Court for the Central District of California, or in any court of the State of California sitting in Los Angeles County, California

11.3. Severability and Waiver

IVAA’s failure to exercise or enforce any right granted in the Agreement shall not constitute a waiver of such right.

If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, you nonetheless agree that such court should endeavor to give full effect to the parties' intentions as reflected in such provision, and you agree that other provisions of the Agreement remain in full effect.

11.4. No Agency

This Agreement creates no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and IVAA, and intends no such relationship.

11.5. Survival

Sections 9, 10, and 11 will survive the termination or expiration of the Agreement.

11.6. Claim Time Limitation

You agree that regardless of any law to the contrary, any claim or cause of action arising out of or related to use of the Websites, or the Agreement must be filed within one year after such claim or cause of action arises or be forever barred.

11.7. Captions Not Binding

The captions and numbering of the Agreement are a convenience only and have no legal effect.

Calendar

11/3/2014
IVAA Monday Coffee Chat [10am eastern]

11/10/2014
IVAA Monday Coffee Chat [5pm eastern]

11/11/2014
Café Virtual

11/12/2014
New Member Orientation

11/13/2014
Peer Discussion for Author / Speaker Assistance VAs

Live Summit

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